Digitail Secure Payments (DSP) – a cutting-edge credit card processing solution seamlessly integrated with our all-in-one PIMS, Digitail. Say goodbye to lengthy checkouts and human errors. Say hello to ZERO missed charges, a seamless, efficient, and error-free payment process.

Find out more about Digitail Secure Payments here or read below to get started on the setup! Read more about the checkout workflows with DSP here.

To connect your account to Digitail Secure Payments, navigate to Admin → Integrations and click Connect under the Digitail Secure Payments logo.

Follow the steps to create a new account with Stripe, providing necessary business information like your business legal name, registration number, address, list of directors, and proof of bank account. Once Stripe verifies your details, your account will be ready to use.

After activating your Digitail Secure Payments account, you will receive your terminal within 3-5 business days if you signed up with the Quick Start package. Additional terminals can be purchased through Digitail Sales, Onboarding, or Support. The DSP terminals work with the WisePOS E, manufactured by BBPOS, which is a countertop reader for Stripe Terminal apps.

Click on the settings gear from the Integrations page to get to the Terminal locations page. From here, you can set up a new location with one or more terminals (you will need the registration/pairing code displayed on the physical device).

From here you can review all your Terminal locations, add new locations or new terminals to the existing locations, or remove them if needed.

Install the battery by removing the back cover and inserting the battery into the slot. Charge the reader by connecting the provided cable to the port with the lightning bolt symbol.

After the reader is fully charged, hold down the power button on the right-hand side until the screen turns on. After the device powers on, press the power button to sleep or wake the device. Hold down the power button to fully power off the device until the power off option is shown on the screen, then select it.

In a countertop deployment, the device is expected to be left on for extended periods. With a full charge, the battery should last about eight hours.

📌 Even when not used, leave the BBPOS WisePOS E plugged in and powered on to receive automatic software updates.

Swipe right from the left edge of the reader screen to reveal the Settings button. Enter the admin PIN 07139 to update WiFi settings or generate a pairing code for device registration. The battery status is displayed at the top right of the settings screen.

Settings button

Admin PIN screen

Settings menu

The screen times out when the reader isn’t connected to a power source. The default timeout of 1 hour is to improve battery performance. To update this value, go to the settings, select Appearance, and then select a new screen timeout from the dropdown. The device screen turns on automatically when a device interaction occurs (such as touching the screen) or payment is requested.

Appearance menu

Timeout menu

Because the BBPOS WisePOS E is a smart reader, its reader software communicates directly with Stripe. Your point of sale application communicates with the reader through either a LAN (using a Terminal SDK) or the internet (using the server-driven integration). When communicating with the reader through the LAN, the reader must connect to the same local network as your point of sale application. If you’re running into issues connecting your reader to the internet, follow the troubleshooting steps to diagnose the issue.

To connect to WiFi or switch networks, go to settings, then select WiFi settings to choose the network and connect. Attempting to join a new network disconnects the reader from any existing wireless connection.

Your WiFi network must use WPA-Personal or WPA2-Personal encryption and be password protected. The BBPOS WisePOS E does not support non-password-protected networks, enterprise networks, or IPV6 networks. Follow the troubleshooting steps to diagnose issues with IPV6 networks. If needed, you can set a static IP on the device from the Wireless settings screen.

Ethernet connectivity requires the use of an optional dock, which provides wired Ethernet connectivity and keeps your smart reader fully charged using the included charging cable. You can purchase the dock separately through the Stripe dashboard. The Ethernet Dock features a 10/100 Ethernet port and rubber feet for stable countertop use.

To set up the dock:

To confirm that the reader is properly docked, verify the reader is charging and the Ethernet icon is visible in the status bar.

Charging icon

Ethernet icon

The BBPOS WisePOS E prioritizes connecting through Ethernet if possible. Even if previously configured for WiFi, the reader switches to an Ethernet connection when connected to the dock with a plugged-in Ethernet cable. If you remove the reader from the dock, it switches back to the WiFi connection.

The BBPOS WisePOS E resets its priority to Ethernet when rebooting. Even if previously configured for WiFi, the reader switches to Ethernet if it detects an Ethernet cable connection while starting up.

If you dock the reader but no Ethernet cable plugged in, it uses WiFi. Regardless of connectivity while docked, you can still connect to WiFi and manage networks on the device.

For more information on Terminals, see the Hardware section.