Overview
When Auto-increase Sale Price based on COGS is enabled, Digitail automatically increases a product’s Sale Price if updated COGS (Cost of Goods Sold) and recommended markup result in a higher price.
If needed, authorized users can manually override that calculated price directly on the purchase order using the Override Price option.
This article explains:
How Auto-increase Sale Price based on COGS works
How to enable or disable it
How to manually override Sale Price and Markup % on a purchase order
What happens if a user does not have override permission
Before You Begin
Required Permissions
To work with purchase order pricing:
View Orders
Create Orders
Edit Orders
Override Sale Prices on Orders (required to manually override price)
Access Administration Settings (required to change clinic preferences)
If you cannot see the Override Price option, contact your clinic Administrator.
Required Setup
The following must be active:
Clinic preference: Auto-increase Sale Price based on COGS
User permission: Override Sale Prices on Orders
How Auto-Increase Sale Price Works
When enabled:
Digitail automatically calculates Sale Price and Markup % based on:
Updated COGS
Product’s recommended markup
If the new calculated price is higher than the current Sale Price → the system applies this increases.
If the calculated price is lower → the system does not decrease the sale price.
Sale Price and Markup % fields are locked unless overridden.
💡 This protects your clinic’s margins when supplier costs increase.
How to Enable Auto-Increase Sale Price
Go to Administration
Select Clinic Profile
Open the Preferences tab
Find Auto-increase Sale Price based on COGS
Toggle it ON
Clive Save
How to Override Sale Price on a Purchase Order
Use this when you need to manually adjust pricing for a specific order line.
Step-by-Step
Go to Inventory
Select Orders
Click Add New Order or open an existing draft order
Add or locate an item
Click the Override Price checkbox next to Sale Price
Edit:
Sale Price
Markup %
Save the order (or allow auto-save)
What Happens When You Enable Override Price
Sale Price and Markup % become editable
The override or change applied cannot be reverted
If the order status becomes Received, the price override cannot be changed
⚠️ Once enabled, Override Price cannot be unchecked for that product line.
What If a User Does Not Have Override Permission?
If a user does not have Override Sale Prices on Orders:
The Override Price checkbox is not visible
Sale Price and Markup % remain read-only
A tooltip explains that pricing is auto calculated
This ensures pricing consistency and prevents unauthorized margin changes.
Add a screenshot here showing locked fields.
When Should You Use Override Price?
Common use cases:
Temporary promotional pricing
Supplier rebates or one-time discounts
Manual margin adjustments for specific products
Correcting edge cases where recommended markup doesn’t apply
If you regularly need overrides, review your product’s recommended markup settings instead.
Important Limitations
Auto-increase only raises prices — it never lowers them.
Override is applied per product line, not globally.
Price Override cannot be reverted once enabled.
Related Articles
Purchase Orders (NIR) Overview
Clinic Preferences
User Roles and Permissions
Shopping List