Steps to configure the integration

1. Activate your IDEXX Labs integration from Digitail

Go to Administration - Integrations and click on the Connect button under the IDEXX logo.

Enter the username and password from your Vet Connect account, and click Save.

After you save you should see Connected under the IDEXX icon.

2. Add IDEXX tests to your billable services

Go to Administration - Services to set up your IDEXX services. If you want to link existing services from your clinic, search for them and click on Edit details. If you want to add a new service, click on Add service.

You can use the search field to find the tests you want to link to your service and select them.

You can add multiple tests to the same service, including in-house and reference tests (and products from your stock too!)

📌 To get a list of all the available services, press space in the search field.

📌 If you are not seeing a specific test, click on the blue Sync button above the search field.

After adding all the tests, click on Save. You are now ready to submit an order!


After the integration is active and you have your first services linked with IDEXX tests, you can start submitting orders directly from the SOAPs. Please take a look at this step-by-step guide on how to create and manage orders.

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