Here's a quick video that explains how the integration works 👇

Steps to configure the integration

1. Activate your IDEXX integration from Digitail

Go to Administration - Integrations and click on the Connect button under the IDEXX icon.

Enter the username and password from your IDEXX account, and click Save.

After you save you should see Connected under the IDEXX icon.

2. Link your Digitail services with IDEXX

Go to Administration - Services to set up your IDEXX services. If you want to link existing services from your clinic, just search for them and click on Edit details. If you want to add a new service, click on Add service.

You will see a new field called Laboratory Services. Type and search here for the corresponding service from IDEXX and select it. Once selected, click on Save.

📌 To get a list of all the available services, press space in the Laboratory Service search field.

Your service has now been linked to the selected IDEXX service.


Charge and Order an IDEXX lab test

Go to a patient's SOAP / medical record:

Go to the Services & Products section:

Add the IDEXX linked Service / Lab test:

Initiate the lab test ordering process.

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