A Payments Report is a useful tool for businesses that accept payments from customers. It provides a detailed breakdown of all the payments received during a specific time period, typically at the end of the day.
By regularly generating and reviewing payments reports, businesses can ensure the accuracy of their financial records and make informed decisions for the future.
Tracking Payments
One of the primary uses of a payments report is to track sales. Our payments report provides a comprehensive overview of all the payments received, including cash, credit card, and other forms of payment.
Our widget provides a quick overview of today's sales, refunds, discounts, and Credit issue amount.
The charts analyze all payments received, by payment method and card type.
📌The widget defaults to automatically display as Today, but you can change the filter for a different time period.
Identifying Discrepancies
Another important use of a payments report is to identify any discrepancies in the cash received. By comparing the payments report to the cash in the register or card terminal totals, you can ensure that all payments have been accurately recorded. Any discrepancies can then be investigated and resolved, preventing potential losses for the business.
Filters
Various filters are available including:
the date (the default is Today) > date the payment was received,
a particular client > for an overview of payment by client
the payment method (card, cash, bank transfer, etc.)
the card type (for card payments only)
staff member > the person that received the payment i.e. cashier
After selecting the desired filters, click the 'Search' button.
Table
The report displays the date & time of the transaction, as well as the record or counter sale link (and the patient, too), the client's name, the description of the payment, the payment method, and the amount.
The refunds or reversal are marked in red.
When credit results from a payment, you are able to track this credit available and used.
The positive value (+) is the credit available to be used from the payment.
The negative value (-) is the portion of the credit that has been allocated / used.
Example:
Client A is charged for a service yesterday and pays you $200 more that the Sale Total.
At the end of yesterday your Payment Report Credit will appear as +$200
Client A visits today again and buys a $5 pet treat for which they pay using their existing Client Credit.
At the end of today if you revisit the Payment Report for yesterday, your Credit will appear as +$195 | -$5.00
📌 The $5.00 will not appear on today's Payment Report, as no tangible funds transacted today.
📌 This credit is created when a client pays more than is owing or a payment was received but not yet allocated to a sale.
Each transaction has the following actions:
preview payment receipt > to view and reprint a receipt
refund payment > to return funds to the client
edit payment > to change / update the amount, the payment method or card type, the date, and the description
delete payment > to remove a payment (a confirmation popup will appear to confirm this action)
📌Some permissions are necessary to perform some of the above actions
This table can be easily exported in PDF or CSV for further analysis if needed.
What is a CSV file?
CSV is a widely compatible data file format which can be opened directly in Excel
📌 Larger reports will be sent via email and will not download directly
