Learn how to create and manage digital imaging orders from the SOAP.

Updated over a week ago

The IDEXX Web PACS integration allows you to review DICOM images including x-ray, US, CT, MR, and IO. All the results are centralized in Digitail in the patient record and profile, so you can quickly review and open the DICOM image in Web PACS.

To order IDEXX Web PACS on your records, make sure you have the integration active and set up correctly. Please follow the steps described in this article or contact us if you need help.

After opening a record, go to the Plan section → Services & Products, and add the tests.

When you are ready to create the order, click on 'Manage orders', followed by 'Create new order'. You will be prompted with a list of all the tests added to the record. From here, you can select and submit all or just some of them.

Once you submit the order, you can see all the orders directly on the SOAP, by clicking the 'Manage orders' button with their ID and submission date.


You'll be able to access the results from multiple places.

1. Record > Manage orders button

The results will be listed below each order once they are ready. Simply click on the blue link to view the file.

2. Health Card > Diagnostics tab

3. Timeline > Records tab

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