TL;DR
Digitail handles your full data migration from EzyVet with minimal effort required from your team.
All essential client, patient, medical, and appointment data is securely transferred, verified, and mapped into Digitail.
You’ll review your First Migration in a dedicated test environment to confirm everything looks accurate before launch.
A Final Data Migration updates all data and prepares your live account for a smooth go-live.
General Information
Switching from EzyVet to a new practice management system can feel like a big task — but Digitail makes the process streamlined and predictable. Our team manages the technical work from start to finish so you can stay focused on your clinic.
Data migration simply means transferring your information from EzyVet into Digitail. We extract your data, clean and structure it, and upload it safely into your account so everything is ready for you during onboarding.
Data Integrity
Your data is essential to your workflow — and we treat it with care. During both the First Migration and Final Migration, our team:
fully extracts and audits your information
checks, verifies, and maps everything correctly
ensures accuracy throughout the process
This means you always know where to find things in Digitail and can trust that the information is complete and reliable.
Your Time and Effort
We aim to make the migration as effortless as possible for you. Once you share a few access details, we handle the heavy lifting.
Your key task is the final review: you’ll validate your migrated data in a safe test environment before going live. This is your chance to confirm everything looks right — and your approval is the final step before launch.
What Data Is Brought Over from EzyVet
Digitail imports all core client, patient, medical, and scheduling information so your team can work smoothly from day one.
Converted Data from EzyVet (at a glance)
You can expect the following to be migrated into Digitail:
Complete client details, including contact information and balances
Full patient records, including demographics, identifiers, and notes
Medical records / SOAPs mapped into Digitail’s format where possible
Preventative care items, reminders, and communications
Attachments, transferred into Patient Profiles
Historical and future appointments
Staff users, so you can configure roles and schedules during onboarding
Converted Data Entities from EzyVet
# | Entity | Details Included |
1 | Staff | Name, email, role |
2 | Clients | Name, email, phone numbers, credit, outstanding balance |
3 | Co-Owners | Name, phone number |
4 | Patients | Name, birthdate, species, breed, gender, reproductive status, microchip, colour, weight, internal notes |
5 | Preventative Care | Protocol name, item name |
6 | Reminders | Administration date, due date |
7 | Client Communication | Logs and communication notes |
8 | Medical Records / SOAPs | Provider name, visit type, date, exam notes, diagnoses, recommendations, diagnostics (notes), treatment items (notes), quantity (notes), price (notes) |
9 | Attachments | Bulk imported into the Patient Profile |
10 | Appointments | Historical and future appointments |
Getting Your Data from the Current Provider
Whether EzyVet has given you your data or not, don’t worry — we’ll take care of accessing it.
To get started, we need a few simple details:
Install AnyDesk and share:
AnyDesk Computer Address (9–10 digits)
AnyDesk Password
Computer/PC Password (if applicable)
💡 Please leave the machine and AnyDesk running so we can complete the extraction without interruption.
Once access is ready, our specialists will:
perform the full export
download your data securely to AWS
begin preparing your First Migration
Step-by-Step Data Migration Process
⭐ Timeline Overview
First Migration → Data Validation → Final Data Migration → Final Migration (Go-Live)
1. First Migration
This is your preview of Digitail with your real clinic data.
Our team extracts your EzyVet data, cleans and maps it into Digitail’s structure
Everything is uploaded into a test environment for you to explore safely
Reminders and communications are turned off
On your live account, only staff users are imported so you can set roles and schedules during onboarding
2. Data Validation
This is your opportunity to confirm accuracy and get comfortable with where things live inside Digitail.
Review the data in your test environment or join a review call with your onboarding specialist
Check 3–5 patients to ensure information appears correctly
Share any inconsistencies and upload screenshots to help us resolve them
💡 This step must be completed at least 4 weeks before go-live to allow enough time for final updates.
3. Final Data Migration
This is the final update before your digitail launch.
We retrieve a fresh EzyVet backup
All changes made since your First Migration are included
Your validation feedback is applied thoroughly
By now, you and your team know what to expect in Digitail on launch day.
4. Final Migration (Go-Live)
Your Digitail account becomes fully active with the complete and up-to-date data set.
Expect the following:
Appointments linked to the correct users
Attachments fully uploaded into Patient Profiles
Reminders enabled so Pet Parents continue to receive updates
Your clinic can begin using Digitail immediately and confidently.
Final Checklist Before Publishing
Add contextual screenshots with red indicators
Insert hyperlinks to related help articles
Confirm standardized Digitail terminology (Pet Parent, Patient, etc.)
Add a short GIF or overview video if available
Use callout boxes for key reminders
Double-check capitalization (SOAPs, Email, AI features)