In today’s fast-paced world, having the right tools for client communication is crucial for a successful veterinary practice. At Digitail, we believe in providing everything you need, all in one place, with few but well-chosen integrations. That's because Digitail, as a modern PIMS, already offers a wide range of natively built communication features, including:
Pet parent app/portal for seamless communication and easy access to pet health records
Direct chat for real-time interaction with clients
Reminders and follow-ups to ensure clients never miss a crucial appointment or treatment
2-way texting for a personal and efficient conversation with pet parents
Why do we believe these tools should be built into the PIMS itself? The answer is simple— native tools eliminate the risk of integration issues. When all communication features are part of the same system, you don't have to worry about data not syncing, broken connections, or inconsistent records. Everything works smoothly, and your focus stays where it should be: on providing excellent care.
With Digitail, your communication tools are reliable, synced, and modern—ensuring both clinic staff and pet parents have a smooth experience.