Harness the power of advanced AI technology to revolutionize the way you practice and deliver care with Tails!
Tails AI Assistant summarizes patient histories, assists in diagnosis and treatment planning, generates personalized client communication or chat messages and analyzes pictures and documents.
Tails Assistant is part of Tails, the veterinary AI assistant that makes your job easier, from generating client communications, analyzing documents and images, helping with dosage calculations to writing personalized discharge notes, automating check-in and prescreening or generating Quick SOAPs with AI Dictation.
Setup
If you're interested and want to learn more about how it works, pricing, and next steps, please feel free to get in touch with us through chat, contact your account manager, or send us an email at tails@digitail.io.
How does it work?
You can interact with Tails on any patient-related page by clicking on the button “Chat with Tails”. In the chat box that opens, you can ask questions about the patient or look for more general information about a specific topic.
Access our library of prompts for more suggestions:
Keep in mind that Tails is currently designed to handle queries about a single patient at a time, and it doesn’t have cross-knowledge about other patients.
With Tails, you have a powerful ally at your disposal! Tails can:
Streamline practice operations, enabling you to focus on what matters most—delivering exceptional care to your patients.
You can make administrative tasks like appointment scheduling, reminders, and follow-ups to facilitate seamless communication with pet owners.
Analyze patient symptoms and provide valuable insights and potential diagnoses based on relevant patient details.
Serve as a valuable resource for initial assessment and guidance to aid in your decision-making process.
Extract text from images and even analyze and summarize them with no effort.
Tails Patient's Summary
Prepare for your upcoming appointment with ease by accessing a concise patient summary. Finding out critical data prior to stepping in the consultation room is crucial.
Tails Communication Generator
Tails can now create communication notes for you. Regardless if it is an email or SMS, you can instruct Tails to be more professional or funnier and let it does the magic.
Tails Chat Automation
Tails can now generate chat replies for you, summarize the entire chat conversation or analyze images and files shared between you and the pet parent.
Tails Vision
Tails can now analyze, extract text from images and even write a short summary of what's included. Just upload the files you need to be summarized in Chat with Tails and let your assistant do the job.
Analyze saved documents from the patient's profile
Regardless if you want to analyze documents stored in the Patient's Files or in the Files section of the SOAP, Tails is there to assist.
Tails Voice to Invoice
Tails now has the ability to automatically review medical records, analyze patient details, and recommend relevant services and products. This feature helps streamline administrative tasks and reduces the chances of missed charges.
Tails SOAP Verification
The SOAP Verification capability is designed to enhance the accuracy of your veterinary records.
By analyzing the current visit's SOAP notes alongside the pet's medical history, Tails helps ensure that treatments and recommendations are safe, effective, and aligned with the patient's profile.
Success Stories
AI is making our jobs easier without taking away the control over medical decisions. It’s like having a personal assistant who you can bounce ideas off of, get decision support and reassurance in your presumptive diagnoses. Utilizing AI’s help is far more efficient than sifting through textbooks or scouring the internet for answers. Additionally, because AI is integrated with our PIMS, it offers personalized responses tailored to our specific patients.
Brian Bernatzky, Hospital Manager at Paumanok Veterinary Hospital
I am using Tails AI every appointment now, I've got the groove going, and it is saving me so much time! I am actually staying caught up on my medical records.
Dr. Michelle Woodruff, DVM at Woodruff Veterinary Services
Using Tails AI reduces stress for me as a provider because I can spend less time and energy reviewing records, allowing me to be more productive. Just by that alone, I can spend more time with the client and their pet and also see more patients in my community.
Dr. Kristian Sorbo, BVM & S MRCVS, Medical Director at Mill Brook Animal Clinic
Below is a table outlining the specific data points Tails can utilize:
Digitail Section | Information Accessed |
Pet/Patient Data | Name, Breed, Crossbreed, Species, Birthday, Distinctive marks, Blood type, Color, Chip number, Gender, Hormonal status, Description, Notes, Alerts |
Weight Measurements | Most recent Vet registered pet Weight Measurements |
Pet Parent/Owner | Name, Email, Phone, Address, Outstanding balance, Credit balance, Alerts |
Other Pets | Other pets owned by the pet parent/owner |
Sales/Invoices | Most recent pending or partially paid sales/invoices |
Contact Persons/Co-Owners | Contact Persons and Co-Owners |
Appointments | Most recent appointments |
Records | Most recent records, reason, date, diagnoses, diagnostics, treatments, main vet, vets, and record link |
Medications/Prescriptions | Product name, type, quantity, unit, status, prescribed date, expiry date, maximum refills, refills received |
Diets | Most recent diets |
Preventive Treatments | Most recent preventive treatments and reminders |
Client Communications | Most recent client communications |
Tasks | Most recent tasks |
Images | Uploaded images in the assistant |
Interacting with Tails
Tails, your AI veterinary assistant is designed to be more than just a tool—it's your companion on your veterinary journey. We encourage you to engage with Tails as you would with a colleague or fellow veterinarian.
Feel free to use the same language and terminology typical of professional veterinary discussions when you pose questions to Tails. It has been trained on a broad range of veterinary topics and should comprehend and respond effectively to your queries.
However, keep in mind that AI improves through experience and interaction. If Tails doesn't provide the expected answer right away, don't be discouraged. You can guide Tails by asking follow-up questions or rephrasing your initial query. This not only enhances your current interaction but also helps Tails better understand similar questions in the future.
If Tails did not provide the expected answer, please make sure to let us know by using the 👎 icon.
This iterative learning process is essential for Tails' growth and development. Your patient guidance and interaction will enable Tails to better serve your veterinary needs.
So go ahead—talk to Tails like a fellow vet. Probe deeper, ask challenging questions, and most importantly, enjoy the conversation!
Disclaimer
While Tails is here to assist, it does not replace a human being, nor will it ever. Remember that the final decisions on patient care remain with the professional.
Tails Capabilities
To help you get started, here's a brief list of tasks Tails can assist with; we’re sure you’ll find new and exciting ones along your journey:
Capability | Example Prompts |
Image Analysis | "Analyze image(s)" |
Language Translations | "Translate this discharge note to Spanish." "How do I say 'Your pet is healthy' in French?" |
Client Communication Generation | "Draft an email to owner about the patient upcoming appointment." |
Discharge Note Creation | "Create a discharge note for Buddy the Golden Retriever summarizing his treatment for hip dysplasia." "Generate a discharge note detailing Luna the cat's overnight observation and upcoming diet changes." |
Dosage Calculation | "Calculate the dosage for a 25kg dog for medication X." "What's the recommended dosage for an antibiotic given a 5kg cat?" |
Marketing Material Creation for Your Clinic | "Generate a promotional brochure highlighting our new pet dental care services." "Create a social media post about our upcoming puppy training classes." |
Presumptive Diagnosis | "Given the symptoms of lethargy, loss of appetite, and rapid breathing, what could be the potential diagnosis for a 5-year-old Labrador?" "What could be the possible causes for an adult cat experiencing weight loss and increased thirst?" |
Patient Triage | "What are the priority actions for a 7-year-old Spaniel presenting with signs of severe distress, labored breathing, and pale gums?" "Which patient should I see first: A kitten with a minor cut or an elderly dog who is limping and showing signs of pain?" |
Answering Complex Medical Questions | "What are the common complications of ovariohysterectomy in a mature large breed dog?" |
FAQ
Can I save the questions I am addressing more frequently?
Yes, you can use the little book icon to create your own library of prompts ready to be used anytime.
Is there a way Tails can create follow up appointments or tasks?
Not yet; nevertheless we listen to your feedback! We have this feature on our roadmap. Keep an eye on our releases page to be up to date with what's new.
What should I do to dictate my question instead of typing it?
Let us know at tails@digitail.io if you are interested to use Tails Dictation.