The Vetsource Prescription Management Integration in Digitail offers a seamless way to handle your practice’s prescription needs by integrating directly with Vetsource. This integration simplifies the prescription process, ensuring that your clients can easily access the medications they need, while your practice benefits from streamlined workflows and enhanced accuracy.
Vetsource-Digitail Prescription Management Integration
The Vetsource Prescription Management Integration allows your practice to manage prescriptions directly through Digitail, connecting with Vetsource’s extensive pharmacy network. This integration supports a smoother, more efficient workflow by reducing manual entry and ensuring that prescriptions are accurately processed and tracked.
Benefits of integrating Vetsource with Digitail:
Streamlined Workflow: With Vetsource integrated into Digitail, your team can manage prescriptions from within the Digitail platform, reducing the need for multiple systems and manual data entry.
Accurate Prescription Management: The integration ensures that all prescription details are accurately transferred to Vetsource, minimizing the risk of errors and ensuring that your clients receive the correct medications promptly.
Improved Client Experience: By simplifying the prescription process, your clients can easily order and refill prescriptions, enhancing their overall experience with your practice.
How to Enable the Vetsource Integration
If you are not an existing Vetsource user, please reach out to them first to set up your account. Once you have your account, you'll be able to finalize the Vetsource-Digitail integration in a few clicks!
If you are an existing Vetsource user, you can follow these steps:
Go to Admin:
Log into your Digitail account and navigate to the Admin section. Under the Integrations section, you’ll find the option to enable the Vetsource integration.
Activate the Integration:
Select the Vetsource Prescription Management option and click on Activate. You will be prompted to enter your Vetsource aAPI Key to complete the activation process.
Using the Vetsource Integration in Your Workflow
Once the integration is enabled, you can begin using it to create home delivery prescriptions and orders directly through Digitail.
Learn more about how to generate Prescriptions and Refills from your own inventory in Digitail here.
Creating a New Prescription (from the Record)
When creating a new prescription for a patient, you’ll now have the option to send it directly to Vetsource. Go to the Medications tab and click on 'Online Pharmacy'.
You'll see a Vetsource popup, where you'll need to confirm some of the information and submit the request. The patient and client details are sent automatically from Digitail, but you need to select the product and units.
Client/pet record is automatically copied into Vetource in real-time if they do not exist
Existing records are updated in Vetsource based on current PIMS data
Updates include ALL fields
Once you save the order, you'll see the Prescription added automatically in your SOAP. It will be marked as "External | Vetsource" for easy tracking.
Creating a New Prescription (from the Health Card)
You can start a Home Delivery with Vetsource without opening a SOAP. From the Health Card, click on the 'Online Pharmacy' icon to start the order.
Tracking Orders
Home Delivery orders and prescriptions, along with their status, appear on the Patient Health Card, giving a complete compliance history to help you make informed decisions about a patient's therapy plan.
Vetsource history will ONLY be present when the clinic user has clicked on the ‘Online Pharmacy’ icon or ‘Home Delivery’ button to initiate an order/recommendation for that client/patient.
Keep track of all prescription orders through the Prescriptions tab in Digitail. This allows you to monitor the status of each prescription, ensuring that your clients receive their medications on time.
Troubleshooting and Support
If you encounter any issues with the Vetsource integration, the Digitail support team is here to help. You can contact support directly from your Digitail account, using the live chat button. Additionally, if you need assistance with your Vetsource account, their customer support team is available to help resolve any issues related to the pharmacy network.