Always print from Google Chrome for consistent formatting.

Chrome OS is not supported by most label printers and should not be used for any clinic workstations intended for printing.

Ensure the workstation or tablet has the latest printer driver (Dymo Connect, Brother P-Touch, Zebra Setup Utilities).

Use Landscape orientation, and scale Fit to Printable area, depending on printer model.

When using Wi-Fi, ensure the printer and the workstation/tablet are on the same network.

For tablets, Digitail relies on the browser and printing service app — Digitail does not directly integrate with printers.

Windows 10, 11

MacOS

30324 (same size as 30258 - 2 1/8 x 2 3/4”)

30857 (2 1/4 x 4”)

1933088 (2 5/16 x 4”)

30374 (2 x 3 1/2”)

Dymo LW Wireless, aka Dymo LWW (Wi-Fi capable)

DYMO LabelWriter 550 (LAN-capable)

DYMO LabelWriter 550 Turbo (LAN-capable)

DYMO LabelWriter 5XL (LAN-capable)

Dymo 450 - discontinued, no independent network capability, sometimes prints upside down

Use official Dymo RFID labels

Orientation: Landscape

Scale: Fit to Printable Area or Fit to Paper (depending on label size)

Quality: 300 dpi or higher

Margins: 0.1 inch on all sides

Keep the printer on the same network as the workstation

These printers have WiFi and LAN (820 model) connectivity.

These printers require the installation of Brother software.

These printers require the default paper size setup in system printer settings.

DK-1202: 2 3/7in × 4in or 62mm x 100mm

DK-1208: 1 1/2" x 3 1/2" or 38mm x 90mm

Additional Brother-supported continuous label rolls also work (not with mobile devices!) but require a bit more setup in system printer settings.

Works well across Windows, macOS, and tablet workflows (only with separate label rolls, not continuous tape)

Successfully recognized by Android printing service apps when labels match the template size.

Cheap (~150-200 USD for the 810 model)

WiFi connectivity

Widely used in AUS and NA clinics.

On iPad/iOS, requires AirPrint.

On Android, Digitail generates a file that must be shared with a dedicated printing service app - installed by default on most Android devices.

Make sure to purchase label rolls and not continuous tape if you plan to print from mobile devices - it’s impossible to set the paper size as just the continuous tape width (2.4”) at least on Android.

Browser: Google Chrome

Orientation: Landscape

Paper Size: 2.4" × 4"

Scale: Fit to Printable Area or Fit to Paper

Quality: 300 dpi or 720 dpi

Margins: 0.1 inch on all sides (in label template)

Connection: Wi-Fi (but not Wi-Fi Direct if there are multiple devices)

ZD411: 2in

ZD421: 4in

Models that are currently not supported by Zebra will likely have issues or be impossible to set up to print over the network (requires local IT help for setup)

Zebra is widely popular at larger veterinary clinics, but is much more expensive

Reliability is strong when printing from computers

Tablet printing is limited, especially for older Zebra models

iPad/iOS: Requires AirPrint, which Zebra does not support.

Android: Requires third-party printing apps; limited testing, mixed reliability.

Clinics and PMSs often use cloud-based print services (e.g., EzyVet’s EzyPrint) to support tablet workflows.

Connection: USB, LAN, WLAN (WiFi), Bluetooth.

Driver: Zebra Designer / Zebra Setup Utilities

Margins: 0.1 in on all sides (in label template)

Quality: 300 dpi

Digitail has some wide-screen interfaces, such as Reports, Calendar, Whiteboard (if enabled), and Inventory Directory

In order to navigate these pages successfully, we recommend using monitors with a wider screen.

You can use Digitail with a 13” laptop or a mobile phone, but the best experience in the pages above is when you use a larger monitor.

This applies to: receptionists, inventory managers/practice managers.

We recommend a Full HD monitor with at least a 24-inch diagonal size for the applications listed above.

Digitail has some audio capabilities that require a microphone or speakers.

A microphone is required to use the QuickSOAP feature and record your voice for transcription. We recommend a dedicated microphone with Bluetooth connection (for ease of use). Cable connection works too; Digitail is agnostic to the specific device you may use.

Please make sure that the microphone you purchase does not require any special software to work with your computer.

We recommend microphones that can cover a larger area - otherwise, you would need to keep the microphone close to your mouth when recording.

You may need a simple speaker or headphones to listen to a recording of your voice sometimes. It doesn’t really matter what kind of audio device you choose in this case, as long as it can play sound from your computer or mobile device.

Digitail integrates with barcode scanners indirectly - no special software required, as long as you install any driver that potentially comes with your barcode scanner.

Digitail doesn’t have any hooks/triggers for scanners. If you press a button on your scanner, it doesn’t do anything except for copying the value (text/number) into the clipboard and pasting it if a text field is available.

Example of using a barcode scanner with Digitail: Press the $ button at the top menu and click the search field. Scan a barcode. It will be pasted into the search field

Digitail works well in most web browsers, but we recommend Google Chrome as the most stable one (and label printing works the best in Google Chrome from our experience)

We generally recommend using Windows or macOS computers, or Android / iOS-based tablets. Note that there are limitations to label printer integration for mobile devices - please read the relevant section at the top.

We generally don’t recommend using ChromeOS-based devices, although there are clinics that successfully use them. They tend to have very little RAM (memory) and require a complicated setup for label printing.

We recommend a device with a modern processor (CPU) released after 2022, and for computers, with 16 GB (or more) RAM. There is no requirement for a video card (GPU); embedded video that comes with cheaper processors should work just fine.

We recommend a computer where the OS is installed on an SSD drive as opposed to an HDD (hard drive), because the former is much faster than the latter - your experience will be much better with SSD. Choose reliable brands if the question comes to selecting specific disks - such as Samsung, Crucial, WD, and Toshiba.