ℹ️ iVET360 is a third-party analytics and reporting partner for veterinary practices. Its integration with Digitail automates your clinic's performance reporting, pulling from your existing records to surface trends, opportunities, and priorities without manual data entry. This is a separate paid service, not something bundled into your Digitail subscription, so you'll need an active iVET360 account to use it.
How to set it up
Before you activate anything in Digitail, reach out to iVET360 to confirm which service level fits your clinic. Once that's settled, the setup itself is quick.
In Digitail: Go to Administration → Integrations, then find the iVET360 card under the Reporting section.
Select Connect.
Complete the required fields on the integration request form.
Select Submit to send your request.
iVET360 receives a notification and will contact you directly to finalize your account setup.
For integration setup questions, contact iVET360 at pulsesupport@ivet360.com.
How to use it day-to-day
Once your account is active, the integration runs in the background with no daily action needed on your end.
Each night, iVET360 scans your Digitail records for any activity since the last sync.
iVET360 processes that activity into reports covering areas like DVM performance, marketing effectiveness, new client activity, and revenue category comparisons.
You'll access these reports directly through iVET360, not inside Digitail.
Reports draw from records tied to invoices, payments, and transactions, so the more complete your billing data, the more accurate your reporting will be.
Vendor-specific details
This integration requires a separate iVET360 subscription. Digitail doesn't set or manage iVET360 pricing.
Sync runs nightly and pulls only new activity since the previous sync, so same-day updates won't appear until the next cycle.
Reports live in iVET360, not in Digitail. This integration doesn't add additional reporting views inside Digitail itself.
Common Questions
Where do I see my iVET360 reports?
Reports are generated and hosted within iVET360, not in Digitail. Log in to your iVET360 account to view them.
How long does it take for new data to show up?
iVET360 syncs nightly. Activity from today will typically appear in your next report cycle, not immediately.
Do I need a specific service level to get started?
Yes. Contact iVET360 before activating the integration in Digitail, since your service level determines what reporting you'll receive.
Who do I contact if something isn't syncing correctly?
Reach out to iVET360 directly at pulsesupport@ivet360.com for sync or integration issues, or info@ivet360.com for setup and account questions.