There are two ways to reset your Digitail password, depending on whether you remember your current one or not. Choose the appropriate method from the steps below.
Resetting Your Password When You Know Your Current Password
If you remember your password but want to change it, follow these steps:
Click on your profile photo located at the top right corner of the page.
Select My Profile from the dropdown menu.
Scroll to the bottom of the page and check the box for Change Password.
A dropdown will appear asking you to enter:
Your current password
Your new password
Confirmation of your new password
After entering the required details, confirm the changes to update your password successfully.
Resetting Your Password When You Forgot It
If you have forgotten your password, use the Forgot Password option from the login page by fallowing the below steps:
On the login page, click on Forgot Password.
Enter your full email address in the provided field and click the Request button.
Within a few moments, you will receive an email from Digitail with a Reset Password button.
Click the button, and a Digitail password reset page will open in your browser.
Enter your new password and confirm the new password.
Press the Confirm button and you will be redirected to the login page where you can now log in using your new password.
Following these steps will ensure a smooth password reset process, allowing you to regain access to your account quickly.