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Reset Your Digitail Pet Parent App Password

How to reset your password to Digitail's Pet Parent App.

Updated over 5 months ago

Have you forgotten your password on Digitail's Pet Parent App? Use these steps to reset the credentials for your Digitail App account.

📌 If you are a first time App user, check out the article on how to Download & Access the Pet Parent App here.

Reset your Pet Parent App Password

  1. From the App login page, click the Magic Link button to receive an email with a unique log in link. *Note: clients need to make sure they use the same email address that they were registered with.*

  2. The email will provide two options for log in:

    1. Option 1: The Log in to App button will enable you to log into their account without resetting the password.

    2. Option 2: The Click Here hyperlink will take you through the password reset sequence

  3. Follow the steps to reset your password


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