Help Center

Pet Portal

Discover the app for pet parents and how to improve client retention

11 articles

Discover the Pet Parent AppStreamline communication and client engagement with a dedicated app.

Chat with the clinicHow pet parents chat with a clinic

How the Portal is integrated with the PIMSOne word - seamlessly

Reset Your Digitail Pet Parent App PasswordHow to reset your password to Digitail's Pet Parent App.

Accessing the App

Download & Access the Pet Parent AppDownload the App, log in or reset passwords.

Invite Clients to the AppIdentify existing App users and invite non-users to download the App.

Navigating the App

The Patient Profile in the AppSee what information your clients will see about their pets.

Requesting an Appointment through the Pet PortalPet parents can easily book appointments with you.

Manage an Appointment through the AppYour clients can reschedule or cancel appointments in the app.

How to remove a pet from Digitail mobile app?How mobile app user can delete an unwanted pet profile

Document sharing in the appSee how pet parents experience the documentation that you are sharing with them