After they are logged in, they will see all their pets past and future appointments. In order to request a new appointment, they need to click on the “+” sign and follow these steps:

1. Select which pet the appointment is for

2. Select the service

3. Select the date

4. Select the hour

5. They can write extra details for the appointment and click Send

They will find the request appointment in the Appointments tab, with the status Pending Confirmation.