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Add comments / notes & user mentions
Add comments / notes & user mentions

Add quick comments on records or appointments.

Sophia avatar
Written by Sophia
Updated over a week ago

Here is a new way to improve communication inside the practice and make sure all the staff members are up to date with the latest information!

πŸŽ‰ User mentions

You can now communicate with your colleagues even more efficiently! Type @ followed by the colleague name you want to mention and select them from the list (based on the first letter you start typing, some suggestions will pop up). The mentioned user will receive an alert in the Notification Center.


On the right top corner of the SOAP, you can see the Add comment icon:

In case there are some comments already, next to the comment icon, you will see the current number of comments:

You can add quick comments on records (edit or delete them) or read comments from other colleagues.

πŸ’¬ The comments of a particular Record can be accessed from the actual Record or from the Patient's Record page.


On the Patient's Health Card, in the appointments table, you will see the same comment icon from where you can add new comments or view the current ones.

πŸ“Œ These comments are always private to your practice so the clients can't see them.

πŸ“Œ If a comment is edited, we'll display an edited label and the timestamp of the edit:

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