ℹ️ ReviewTrackers helps you engage with your clients at the right time, capture valuable feedback and improve your reputation, giving your brand a higher star-rating and a bigger presence on local search. Automate your request campaigns and get more reviews easily through numerous direct integrations.
Setting Up ReviewTrackers with Digitail
Before getting started, make sure you have:
An active ReviewTrackers account and subscription.
At least one campaign created and customized in your ReviewTrackers dashboard. You can adjust the messaging, rules, and other settings based on your preferences.
Once your campaign is ready:
Go to the Integrations page in Digitail.
Click on the ReviewTrackers widget.
Enter your ReviewTrackers login credentials (email/username and password).
Select the campaign you want to link with your Digitail account.
How does ReviewTrackers work in Digitail
After the integration is complete, Digitail will automatically trigger the selected campaign for pet parents after their visit, once the Record/SOAP is closed.
By default:
Campaigns are sent no more than once per month per client to avoid over-communication.
If a client visits with multiple pets at the same time, only one email will be sent.
These settings can be adjusted from your ReviewTrackers dashboard.
Things to keep in mind
Clients must have a valid email address in their profile for the campaign to be sent.
ReviewTrackers is a third-party service. All contracts, billing, and support are handled directly by their team.