The Digitail Pet Parent App is a powerful tool designed to enhance pet parents' experiences while streamlining communication and operations for veterinary practices.
The App is part of the Digitail ecosystem and it was built with the PIMS from day one to ensure a great workflow without the hassle of integrating third-party tools. The App is free for you and your clients!
Stay tuned and discover more about the Pet Parent App on our website or take it for a spin by downloading it from your store.
Key Benefits for your Veterinary Practice
Enhanced Client Communication: The app provides a direct line of communication with pet parents through chat and video features, enabling quick follow-ups, sharing lab results, and remote patient monitoring.
Streamlined Appointment Management: Pet parents can book appointments online, view availability in real-time, and manage their appointments directly through the app. This reduces the need for phone calls and helps keep the schedule organized.
Automated Reminders: The app sends automatic reminders for upcoming appointments, vaccinations, or other overdue protocols via email, text, and push notifications, minimizing no-shows and ensuring pets receive timely care.
Access to Medical Records: Clients can access their pets’ medical records, visit summaries, and invoices directly in the app. This transparency builds trust and helps pet parents stay informed about their pets’ health.
Features of the Digitail Pet Parent App
Online Booking: Clients can see your availability and book appointments, which sync directly in your calendar (while you maintain all the control over availability).
Smart Reminders: Automated reminders for appointments and recommended visits.
Visit Summaries: After each visit, clients can see diagnoses, recommendations, and discharge instructions.
Invoicing and Payments: Invoices are shared through the app, and clients can make payments directly from their devices.
Certificates: Automatically generated and accessible certificates for vaccinations and treatments.
Chat & Video: Secure messaging and video calls for post-visit follow-ups and consultations.
Client Education: Access to a curated library of resources or your own educational content.
Client Updates: Real-time updates from clients on their pets’ health and activities.
How to Encourage Clients to Download and Use the App
Highlight the Benefits: Explain how the app simplifies their pet care routine, provides easy access to medical records, and ensures they never miss an appointment.
Showcase the Features: Demonstrate the app’s functionalities during visits or through digital communications.
Provide Assistance: Help clients download and set up the app, ensuring they understand how to use it effectively.