To contact support, click on the icon in the lower right corner of the Digitail platform:

From here, you have three options:

1) Continue an existing conversation if you have already been talking with a Support;

2) Start a new conversation;

3) Find your answer using our Help Center of useful articles.

When talking with Support, you may be asked to provide screenshots.
Here are instructions for obtaining those:

Windows:

Mac:

You may prefer to send us a video of your activity in Digitail. We recommend Vidyard or Loom for videos.