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VoIP integration with Kontak

Save time on phone calls with a seamless VoIP integration.

Updated over 3 weeks ago

Kontak (Cloud Retriever) This modern VoIP phone system helps you identify callers by showing their name and account details. You can choose which pet parent and pet information appears for incoming calls. Give your staff the ability to see critical data like missing reminders and expired vaccinations before they even answer the phone.

When you receive a phone call, if the client already exists in Digitail, all the relevant information such as the client and patient information, as well as the last and next appointments, will be automatically displayed in the Kontak dashboard.

📌 If you want to get started on this integration, please get in touch with us for the generation of the API Token at api@digitail.io.


Connect Digitail to Kontak

To get started, you'll first need to log in to Kontak

After logging in, you'll see the option for Pets request mobile, go ahead and select that, it will take you to the vet.digitail.io screen.

You'll need to log in and confirm access by clicking the Allow Access button on the pop-up.

Once you've confirmed, you'll see a screen indicating that the sync is working and that you're all set.

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