Client Communication
Build a great relationship with your clients with reminders, 2-way chats, texts and more
10 articles
- Send a direct message to a clientSend an email or text message to a client from Digitail, file it to the right SOAP, and pick up their replies in one place.
- Log a phone call or other interactionRecord phone calls and other conversations about a patient on the Timeline, note who you spoke with, and file them to the right SOAP.
- Chat with Clients2-way chat for quick client communication
- The Communications InboxSee every chat, SMS, VoIP and email conversation with your clients in one place, and reply without switching screens.
- The Communication LogSee every communication your clinic sent, logged, or received, and check whether each message was delivered, opened, or failed.
- Schedule Chat messagesSend chat messages at specific times
- Search Chat conversations & messagesEasily find conversations, contacts or messages.
- Set Up Chat usersLearn how to set up different chat users
- Assign users to Chat conversationsOrganize and respond faster to client conversations.